ORDERS

When you place an order your delivery address and products are confirmed with our shipping software. At this point we can’t modify or cancel the order. If you placed an order in error, you’ll have the possibility to return after delivery.

RETURNS

If you want to return something, you have 14 days from the delivery date to request and despatch a return. You can request a return here. You'll need your order number and the same email address you used to place the order. Original shipping costs are non-refundable and return shipping is on you. If your return is post stamped outside the return window, you are only eligible for a store credit.

IMPORT DUTY AND TAX

Orders shipping within the UK include 20% UK VAT.

Orders to the EU under €150 are not liable for duties (only tax is payable).

Orders to the USA under $800 are not liable for duties (only tax is payable).

Orders to all other destinations do not include customs, duties or tax and may be subject to these charges on delivery by the carrier on behalf of the local customs authority.

Customs, duties and tax are not refundable.

WARRANTY

In the unlikely event that you believe your product has a manufacturing defect, you need to let us know within 5 working days from delivery. If your product develops a noticeable problem at any time, just get in touch and we’ll help you find a solution.

PRIVACY POLICY

We never share or sell your personal information to any third party. Your details are only used to contact you about your order. You can opt to receive our newsletter emails by signing up on our site or at the checkout after placing an order. All transactions are processed using industry standard 256-bit SSL encryption. Your credit card information is never stored.

COPYRIGHTS

This site and all of its contents is owned and operated by WORKING CLASS HEROES Ltd - a company registered in England and Wales with VAT No. GB133805135. HARD GRAFT is a registered trademark. HOLD ON TO THE GOOD is a registered trademark.